DANOCITY – Payment Policy

Effective Date: February 20, 2025

At DANOCITY, we aim to provide a seamless and secure payment process for our customers. This Payment Policy outlines the payment methods we accept, the payment process, and the terms associated with making a purchase on our website. We prioritize your security and convenience, ensuring that every transaction is handled safely and efficiently.

Accepted Payment Methods
We accept a variety of secure payment methods to accommodate our customers’ preferences. The following payment methods are accepted on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely pay using your PayPal account, which allows you to make payments using your PayPal balance, linked bank accounts, or credit cards.
  • Apple Pay and Google Pay: For those who prefer mobile payments, we also accept payments via Apple Pay and Google Pay, providing a quick and secure way to pay using your mobile device.

Payment Authorization and Processing
By placing an order on the DANOCITY website, you authorize us to process your payment via your selected payment method. Your payment will be processed at the time of checkout, and your order will not be confirmed until payment has been successfully completed. If there are any issues with processing your payment (such as insufficient funds or an incorrect card number), your order will not be completed.

Billing Information
When making a purchase, you must provide accurate and complete billing information, including your name, billing address, and payment details. It is your responsibility to ensure that all information is correct before submitting your payment. Any incorrect or incomplete billing information may result in delays in processing your order.

Payment Security
DANOCITY takes the security of your payment information very seriously. We use industry-standard encryption technology to protect your payment details during the transaction process. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your personal and financial data is handled with the highest level of security.

Currency and Taxes
All prices on the DANOCITY website are listed in the applicable currency, and taxes may apply based on your location. Sales tax will be calculated and displayed during the checkout process before you complete your purchase. For international orders, any additional customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer.

Authorization Holds
Please note that when you make a purchase, your payment method may be subject to an authorization hold, which temporarily reduces your available balance. This hold is not a charge but an authorization to ensure that funds are available. Once the payment is processed, the hold will be released.

Order Cancellation and Refunds
Once payment has been authorized and the order is confirmed, cancellations can only be made if the order has not yet been shipped. If you wish to cancel an order, please contact our customer service team immediately. Refunds for canceled orders or returned items will be processed to the original payment method, and the amount will be credited back to your account within 7-10 business days.

Payment Disputes
In the event of a payment dispute or chargeback, we may suspend or cancel any orders linked to that dispute. We may also request additional information or proof of payment to resolve the issue. Customers are encouraged to contact our customer service team before initiating any payment disputes to allow us to assist in resolving the matter quickly.

If you have any questions or concerns about our Payment Policy or encounter any issues with your payment, please contact our customer service team: